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Router disconnected

Asked by: Barbara Ward 181 views Hardware November 26, 2018

Router disconnected

9 Answers

  1. +7Votes  

    ARP virus

    Phenomenon: If most of the computers in the WLAN are intermittently dropped, that is, they can access the Internet for a while but will drop the line after restarting the computer or router. Normal Internet access, but this problem will occur again in a while. This situation is mostly caused by a computer that is infected with the ARP virus in the LAN.


    1. Install the ARP firewall.

    2. Bind the IP and MAC address of the gateway to the computer.


    2. Wireless signal is unstable

    Phenomenon: If the distance between the computer and the wireless router is too far, or if there is too much between the two A lot of obstacles will make the wireless signal received by the computer very weak, and there will be a phenomenon of dropped calls and network disconnection; when the computer is very close to the wireless router, there will be no dropped network.


    1. Put the computer close to the wireless router.

    2. Add a wireless router and connect to the WDS bridge with the previous wireless router.


    3. There are too many wireless terminals

    Phenomenon: One or several computers are out of the network, and the computers that are offline are not Fixed, it may be A, B these days, the computer dropped the network, after a while it may be C, D these two computers dropped. This situation is generally caused by the excessive number of wireless terminals (laptops, tablets, and mobile phones) connected to the wireless router, and the wireless router cannot support so many wireless terminals to access the Internet at the same time.


    1. Set a password for the wireless network and select the encryption method of WPA2 to restrict the wireless network from being used by unauthorized wireless terminals.

    2, configure wireless MAC address filtering, only allow specific wireless terminals to access the Internet, wireless MAC address filtering setting method: router wireless MAC address filtering settings.

    3. If you have to ensure that so many wireless terminals are connected to the Internet at the same time, you can replace a better enterprise-class wireless router, or add a wireless broadband router and connect with the previous wireless router. Establish a WDS bridge relationship.

    Joyce Ward- November 26, 2018 |

  2. +1Votes  

    Reconnect and try

    Debra- November 26, 2018 |

  3. +5Votes  

    Use 360 ​​to disconnect the first aid kit to check the network failure range:

    1, line, optical cat or carrier server problem: contact customer service request support.

    2. The Internet access parameters are incorrect and cannot be connected to the carrier server: reset the Internet parameters or request customer service support.

    3, DNS server problem: change the effective stable server or use 360 ​​recommended DNS.

    4, other connection or setting problem: targeted solution.

    Pamela Robinson- November 27, 2018 |

  4. +5Votes  

    Cultivate the habit of periodically restarting the router, the purpose is to clear the memory, cache, logs, viruses, Trojans, will make your router back to normal.

    James- November 28, 2018 |

  5. +2Votes  

    You can try another router

    Arthur Taylor- November 28, 2018 |

  6. +4Votes  

    If you frequently disconnect the network, call the maintenance staff first

    Janet Smith- November 28, 2018 |

  7. +2Votes  

    It is recommended to turn off the power and then try again after 10 minutes.

    Susan James- November 28, 2018 |

  8. +4Votes  

    Be sure to determine whether it is a network problem or a router problem. You can use the network cable to connect to the computer without using a router to see if it is normal. If it is normal, it is a router problem. Then take a look at whether the wired and wireless are the same disconnected network, if it is, you can download a router system from the official website of your brand’s router, and then update to see if it can be solved. If it is not the router hardware failure needs to be updated; if the cable is normal, the WiFi is not normal is the setting problem, resetting the wireless part can generally solve the problem. You may wish to try.

    Ryan Campbell- November 28, 2018 |

  9. +5Votes  

    Try reboot or restore factory reset

    Virginia White- November 28, 2018 |