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2Answers

Canon G3800 printer power light and fault light alternately flash what is the reason

Asked by: Pamela Evans 224 views Hardware January 12, 2019

Canon G3800 printer power light and fault light alternately flash what is the reason

2 Answers

  1. +4Votes  

    The cause of the malfunction is: The printer cleaning unit motor is faulty. The solution is as follows:

    Step 1: Turn off the printer. And pull the power cord out of the power supply.

    Step 2: Press the power button of the printer and plug in the power cord (the machine power light is on). Press the power button while pressing the RESUME button and let go, then release RESUME.

    Step 3: After pressing the RESUME button twice, release the power button and enter the maintenance mode.

    Step 4: Press the RESUME button 3 times, then press POWER to turn off the power.

     

    Step 5: Reboot. The machine is turned on normally. Connect your computer and install the printed driver.

    Step 6: Open the repair software. Click the GeneralTool icon. The program window appears, select the

    USB port corresponding to the printer in the usbport item. Check the cleaning and EPROM items below and click test 1. Printer

    The power light flashes. The machine has been cleared and can be turned back on.

    Ann Campbell- January 12, 2019 |

  2. +8Votes  

    Reply: See if the cartridge is empty or out of paper.

    Kenneth Moore- January 13, 2019 |