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3Answers

Successful installation of adobe creative could can’t open

Asked by: Shirley Johnson 219 views Software January 18, 2019

Successful installation of adobe creative could can't open

3 Answers

  1. +2Votes  

    Cause analysis: This happens because the Adobe series software has to uninstall the original software if you want to upgrade. However, the normal uninstallation is not completely uninstalled. At this time, you cannot install the new version. You need to use the Adobe Creative Suite Cleaner Tool to completely remove the Adobe residual files before installing the new version of the Adobe series.
    Now that you have found the reason, you can prescribe the right medicine. In other words, you must first download the Adobe_Creativesuite_Cleaner_Tool tool (by the way: Adobe Creative Suite Cleaner Tool is designed to assist with the uninstallation of Adobe CS3, CS4, CS5, CS5.5, CS6 series products and Adobe Flash Player).
    After the tool is downloaded, let’s take a quick look at the uninstall tutorial:
    1, preparation
    Uninstall the previous version of Photoshop software, close all Adobe software, and download Adobe Creative Suite Cleaner Tool locally.
    2, select the program language decompression download tool, find the main program of the uninstall tool: AdobeCreativeSuiteCleanerTool.exe, Windows 7 and above right click to run with administrator privileges, enter e, and press the Enter key, will enter the English interface mode.
    3. Accept the software agreement
    Enter y and press Enter to accept the software usage agreement.
    4, choose to clean up items
    Here you need to select the uninstall mode you need. If you uninstall all Adobe software, enter the number 1 and press Enter; to uninstall the Adobe flash player, enter the number 2 and press Enter. To uninstall Adobe creative cloud, enter the number 3 and Enter; the other options are the same. It is recommended to select 1 and then press Enter, because I tried to install Photoshop CC after pressing 7 to uninstall CS6 version, CC did not wait for me, the same installation failed, and 1 was successful.
    5, choose the program to uninstall
    After selecting an uninstall mode, the Adobe Cleaner Tool will analyze all uninstallable programs. If you decide to uninstall, enter the corresponding numeric serial number in front of the product (ie enter the number 1 or 2, etc.) and press Enter.
    6, confirm the uninstall
    Enter the letter y directly and press Enter to start cleaning up and wait for it to complete.
    7, uninstalled
    If you see a prompt like this: Adobe Creative Suite Cleaner Tool completed successfully, the uninstallation is successful, then you can try to reinstall the new version of the program.

    Douglas Hall- January 18, 2019 |

  2. +2Votes  

    Incomplete software installation

    Kathleen Davies- January 18, 2019 |

  3. +4Votes  

    It should be due to incomplete installation of your software

    Thomas Turner- January 18, 2019 |