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The notebook goes in and it is black.

Asked by: Arthur Hill 228 views Computer March 9, 2019

Going in, it can't be said to be a black screen, it can't be moved, the mouse doesn't show up, it has been like this, I want to see if it is a hardware or software problem. If I want to see the software, I seem to accidentally delete the registry file. If the hardware is used, the external device access is Normal (ps: display light)

Addition: Safe mode can't get into anything, it's been like this

Addition: Safe mode can't get into anything, it's always been like this

Addition: Don't talk about reinstalling the system anymore, I can reload it and ask 啥

8 Answers

  1. +6Votes  

    Does the computer display show hardware information?

    If the hardware information is displayed, it will not be black when entering the system, then it is a system problem, and the system can be reinstalled;

    If the hardware information is not displayed, it is all black screen. Then the bigger possibility is the hardware problem. This can only be detected by your notebook store. After all, this is the after-sales service of the notebook. There is no warranty for the demolition.

    Question: A few years, the warranty is gone

    Question: Where is the hardware information displayed?

    Question: Shows a brand of Asus

    Answer: After the computer is turned on, it will display the information of the motherboard first, and then enter the system.
    If your situation shows a black screen afterwards, then it is probably a system problem. If you can’t enter the system, it will be black screen. This reinstallation system will do.

    Question: . Is there any manual method? .

    Question: Manually reinstalling the system

    Answer: You can only reinstall the system using the “system installation disk (CD or USB disk)”, just like the new computer installation system .
    If you don’t have or won’t use the “system installation disk”, then you can only suggest that you go to the repair shop to spend money to reinstall the system.

    Question: Is it possible that the memory is loose?

    Answer: After the memory is loose, your computer can’t start, the CPU fan will stop and the computer will shut down.

    Answer: If your notebook doesn’t even start and reinstall the system, then it can only be a hardware problem, or go to the repair shop to check the hardware.

    Steven- March 9, 2019 |

  2. +6Votes  

    There are problems with hardware and software. First solve the hardware contact or failure problem, make sure that there is no problem and start from the software. If you can’t do it, you have to re-do the system. The system is also based on the hardware.

    Amy Moore- March 9, 2019 |

  3. +7Votes  

    Try if the BIOS can go in. In addition, after entering the system, carefully illuminate the screen with a light to see if there is any content

    Question: No content and BIOS is

    Margaret Davies- March 9, 2019 |

  4. +7Votes  

    The system is broken, reinstall the system.

    Answer: Use the system to install the U disk reload, if it is completely unlit then it is a hardware problem, you can not repair it only for repair.

    Question: I have a system to install a USB flash drive and come here to ask. .

    Answer: No system installed U disk can not install the system, no one can do.

    Karen Thomas- March 9, 2019 |

  5. +8Votes  

    Connect a monitor to your notebook Check if you can enter the system, if you can connect to a monitor, you can see the system interface you can directly repair it

    Question: Not a graphics card issue

    Jones- March 9, 2019 |

  6. +3Votes  

    Try to reinstall the system. Maybe it is a system problem.

    Ward- March 9, 2019 |

  7. +3Votes  

    Estimating hardware problems, it is recommended to send repairs

    Allen- March 9, 2019 |

  8. +2Votes  

    When you go to the business to see, it should be free

    John- March 9, 2019 |