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My phone is in the water

Asked by: Catherine Wood 210 views Phone & Tablet August 7, 2019

My mobile phone is Huawei NOVA3I and is currently powered on. The screen is not responding, and you can't turn it off when you want to shut down. The fingerprint can still be used, but there is moisture in the camera. What should I do?

21 Answers

  1. +4Votes  

    Do not operate, go to the mobile phone repair shop as soon as possible or go to Huawei for after-sales service; disassemble the machine for processing. If the power-on time is long, the screen cable, motherboard, and touch cable interface will oxidize very quickly. Even if it can be used now, it is not recommended. The water inside the phone should be dried and used. good luck!

    Peter Wright- August 7, 2019 |

  2. +7Votes  

    It is definitely a post-sale check.

    Dorothy Johnson- August 8, 2019 |

  3. +2Votes  

    Go to the service center for maintenance

    Catherine Scott- August 8, 2019 |

  4. +1Votes  

    Try to do it first, then repair it after repair

    Ann Green- August 9, 2019 |

  5. +1Votes  

    Still have to go to the repair station to handle

    Donald Watson- August 9, 2019 |

  6. +2Votes  

    It is best to go to the after-sales service

    Michelle- August 9, 2019 |

  7. +3Votes  

    In the case of personal powerlessness, the speed is sent to the mobile phone store, otherwise it will not be worth the loss

    Paul Jackson- August 9, 2019 |

  8. +6Votes  

    Do not start the repair service

    Hall- August 9, 2019 |

  9. +3Votes  

    Hurry to find a professional after the sale

    Andrew Clarke- August 10, 2019 |

  10. +7Votes  

    Directly find the sale

    Catherine Mitchell- August 10, 2019 |

  11. +5Votes  

    After shutting down, look for the maintenance personnel to check and use.

    Jennifer- August 10, 2019 |

  12. +4Votes  

    It is recommended to take the mobile phone repair shop to disassemble and detect the cleaning. Now the mobile phones are all mechanical and electrical, and they cannot be disassembled.

    Michael- August 11, 2019 |

  13. +6Votes  

    Any mobile phone has a forced shutdown function. It is recommended that you search for a look at how to operate it. Turn off the machine and go to the mobile phone repair point to see if there is any possibility of remediation.

    Daniel- August 11, 2019 |

  14. +2Votes  

    Shutdown and clean, send inspection and repair

    Morgan- August 12, 2019 |

  15. +8Votes  

    Shut down, don’t blow with a hair dryer, and quickly send it to the repair shop to dismantle the water inside.

    Timothy Hall- August 13, 2019 |

  16. +7Votes  

    This is still looking for repairs to see what the original problems are.

    Davies- August 13, 2019 |

  17. +1Votes  

    Or find a professional person to deal with it

    Jennifer Clark- August 13, 2019 |

  18. +8Votes  

    It is recommended to go to the after-sales service as soon as possible to avoid the malfunction of the mobile phone due to water ingress.

    Lisa Lee- August 13, 2019 |

  19. +4Votes  

    Hurry to the repair shop to handle it

    Jessica Hughes- August 13, 2019 |

  20. +5Votes  

    Into the water Shutdown Stop a few days to see

    Hill- August 13, 2019 |

  21. +4Votes  

    Suggested speed Go to a professional store to do water treatment

    Jason King- August 13, 2019 |